PDF⋙ IT Service CMM, A Pocket Guide by Viktor Clerc, Frank Niessink
IT Service CMM, A Pocket Guide by Viktor Clerc, Frank Niessink
IT Service CMM, A Pocket Guide by Viktor Clerc, Frank Niessink PDF, ePub eBook D0wnl0ad
A concise introduction to the IT Service Capability Maturity Model (IT Service CMM) - a maturity growth model that can be used to improve the processes of IT service providers. This title explains how the IT Service CMM can be applied to improve your organization, and enables you to have sufficient knowledge of the IT Service CMM with the model specification itself.From reader reviews:
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